Fail to deliver API

I am unable to fetch data using my API key, what should I do?

If you are having trouble fetching data using your API key, please ensure that your API key is correctly formatted in your code without any extra characters such as { or }. You can test your API key by using it in a sample query like this: https://financialmodelingprep.com/api/v3/historical-price-full/stock_dividend/AAPL?apikey=YOUR_API_KEY If the issue persists, please reach out to our support team for further assistance.

Why is my API Key invalid?

An API key may be invalid for several reasons, however, typically the API key was not configured properly in the query parameters. First, check if you mistype or provide the wrong API key, it will be invalid. Ensure you copy and paste it correctly. You can view and copy your API Key from your dashboard accessible in the top right corner or visit https://site.financialmodelingprep.com/developer/docs/dashboard once you've signed in. Second, check if the API is configured with the proper query parameters. An example is provided below for a simple quote request: https://financialmodelingprep.com/api/v3/quote/AAPL?apikey=YOUR_API_KEY If you have multiple query parameters, all subsequent query parameters are attached with an "&" instead of a "?". Only the first query parameter is attached with a "?". The ordering of the query parameters will not affect the response. The API key can be attached at the beginning, middle, or end with multiple query parameters. For example: Beginning of the request query parameters: https://financialmodelingprep.com/api/v3/income-statement/AAPL?apikey=YOUR_API_KEY&period=FY&limit=5 Within the request query parameters: https://financialmodelingprep.com/api/v3/income-statement/AAPL?period=FY&apikey=YOUR_API_KEY&limit=5 At the end of the request query parameters: https://financialmodelingprep.com/api/v3/income-statement/AAPL?period=FY&limit=5&apikey=YOUR_API_KEY If you are still having issues and you verified you have tried the above solutions, contact us at info@financialmodelingprep.com for more details.

Why am I unable to access the 'Company Profile Bulk' API endpoint?

The 'Company Profile Bulk' API endpoint is currently restricted to the Ultimate, Build, and Enterprise plans as it is still in development.

I am receiving a 401 error when using the API. What should I do?

If you are receiving a 401 error when using our API, it typically means there is an issue with authentication. Please make sure you are using the correct API key and that it has not been exposed. If you are still experiencing issues, please reach out to our support team for further assistance.

Why am I getting 502 - Bad Gateway error?

The bulks were designed initially to mitigate significant numbers of requests to the API and were mainly used to fill the database initially. They should not be run that frequently. What likely happened is that you were connected to one server and the overwhelming number of bulk requests overloaded the service. (Note we have over 200-300 servers globally at any given time). When you connect to the API the balancer will assign you one service closest and the most healthy to provide data to you - until your connection ends (typically every 60 seconds it will refresh you to another healthier service to keep you on the same service). We do have restrictions in place for select bulk endpoints and we will put more restrictions in place moving forward, however for now, it's best if you spread out your requests as they are updated once every 6-8 hours.

How does your company handle errors in the financial data provided through the API?

We take data accuracy very seriously. Our development team is constantly working to improve the quality of the data we provide. In cases where errors are identified, we investigate them promptly and make necessary corrections. We also have specialized mapping for industries prone to errors like banking and insurance. If you encounter any discrepancies or errors in the data, please report them to us so that we can address them accordingly.

Why am I receiving a 'too many requests' error when trying to use the API key?

The 'too many requests' error typically occurs when the API usage limit has been reached. This can happen if you are making a large number of requests in a short period of time. To resolve this issue, you may need to wait until the usage limit resets or consider upgrading to a plan with higher usage limits.