CDK Dealer Management Software Outage Expected to Persist Through June End

Car dealerships across the United States are facing continued disruption as CDK Global's dealer management software outage stretches into late June. According to a memo obtained by Reuters, CDK does not anticipate restoring full functionality before the month's end.

Impact on Dealerships:

• This ongoing outage significantly disrupts core dealership operations, including:
  • Vehicle sales transactions
  • Processing paperwork
  • Accessing crucial customer and inventory data
• Many dealerships have been forced to resort to manual processes, impacting efficiency and potentially delaying sales.

CDK's Response:

• CDK is prioritizing restoring full functionality as quickly as possible.
• The company has advised dealerships to develop alternative plans for their month-end financial closing processes due to the ongoing outage.

Uncertainties Remain:

• The exact cause of the outage and the timeline for complete restoration remain unclear.
• This disruption could potentially impact dealerships' financial performance in June.

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