Car dealerships across the United States are facing continued disruption as CDK Global's dealer management software outage stretches into late June. According t

CDK Dealer Management Software Outage Expected to Persist Through June End


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Car dealerships across the United States are facing continued disruption as CDK Global's dealer management software outage stretches into late June. According to a memo obtained by Reuters, CDK does not anticipate restoring full functionality before the month's end.

Impact on Dealerships:

  • This ongoing outage significantly disrupts core dealership operations, including:
    • Vehicle sales transactions
    • Processing paperwork
    • Accessing crucial customer and inventory data
  • Many dealerships have been forced to resort to manual processes, impacting efficiency and potentially delaying sales.

CDK's Response:

  • CDK is prioritizing restoring full functionality as quickly as possible.
  • The company has advised dealerships to develop alternative plans for their month-end financial closing processes due to the ongoing outage.

Uncertainties Remain:

  • The exact cause of the outage and the timeline for complete restoration remain unclear.
  • This disruption could potentially impact dealerships' financial performance in June.

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